Included are two very helpful educational resources supporting the HCA initiative of Patient Experience
White Boards-Defines the purpose of white boards, includes tips for better communication, and provides a visual example of a white board.
Patient Experience Pre-Round and Nurse Leader Rounding-Defines the expectations of pre-rounds (questions the nurse leader will ask the clinician) and beside validation/observation by Nurse Leader.
Please review and comment with any additional questions.
Thank you for all that you do and your commitment to patient care.
Pre-Rounds/NLR: Patient Experience